Purchase Instructions

• All the shipment has to be cleared in 3 working days or additional charges will be applied.
• To ensure smooth operations and an enduring relationship, we anticipate receiving the payment within 3 working days.
• We charge on the basis of 12% per annum, to all our customers in case our bankers receive delayed payments, which is after 3 working days.
• In case of delay in payment, customers should inform us about the same: via email or fax, if they are unable to do so, Kapu Gems reserves the right to release the goods.
• Shipping charge to all our customers are as per below
  • Shipping Charge of US$ 150 for Invoice amount below US$ 5000
  • Shipping Charge of US$ 100 for Invoice amount between US$ 5001 to US$ 10,000
  • Shipping Charge of US$ 75 for Invoice amount between US$ 10,001 to US$ 15,000
  • No shipping charges for Invoice amount above US$ 15,000
  • However, it differs in certain countries, where logistic companies are not present.
  • Above charges are for shipment through Brinks & Malca-Amit from India, and destination countries include Belgium,Hong Kong, Israel, Japan, Thailand, UAE, and USA. For further information kindly contact your CRM.
• The excel file, in which we forward you our latest inventory data – there is no guarantee of the availability of the said goods at the time of purchases made by you.
• The prices mentioned in the excel sheet are subject to revision without any prior intimation.
• Goods once sold are not subject to return or exchange.
• All charges are subject to revision without any prior intimation.
• Payments to be remitted in the form of wire transfers or in case of a TT copy, which should be forwarded to us.

Based on the feedback and priority of our valued customers, we have reviewed and amended our Billing Policy, as follows, to serve you better.

• For RUPEE BILL of below US$ 2000, an additional charge of 2% will be applied on billing Amount. A stipulated time period of 3 Days is allowed to reach a Bill amount of US$ 2000.
• For the DOLLAR BILL of less than $15000, a charge of US$ 40 will be applied per Bill.